Monthly Archives: November 2015

Reminder About State-Specific CE

We’re seeing a large number of inquiries coming in from MLOs saying they can’t file for renewal and it’s because they completed the 8hrs of CE but forgot about the state-specific education. 22 states new require state-specific CE. Every course approved with state content has the 2 letter state abbreviation code in the title (example: 8 Hours PA SAFE Comprehensive Annual CE Review). If the course does not have the 2 letter abbreviation in its title then it is not state-specific.

MLOs licensed in California with the Department of Business Oversight (DBO) need to pay close attention to ensure “CA-DBO “ is in the course title.

Be Truthful in Advertising

NMLS has become aware of cases in which CE courses are being marketed in a manner that is less than consistent with the Business and Marketing section of the Course Providers Standards of Conduct or the Policy on Business Arrangements, Reselling and Marketing of NMLS Approved Courses. While we recognize that this is the “busy” season, making deceptive or inaccurate statements about course content, course delivery, or making negative statements about another course provider benefits nobody. All course providers are reminded of the following:

  • Every CE course has an end-of-course assessment. This assessment is a test or a comprehensive case study. The case study is to have the same rigor as the multi-choice test (see Sect 1.13.2 of the Functional Specification).   Advertising that your course does not have an end-of-course test as a means to differentiate is misleading.
  • All advertising is to be conducted in a manner that is free of disparaging and/or negative language of any individual, organization, entity, or federal/state licensing requirement.
  • All advertisements (to include print, email, web, etc.) are to clearly state the name of the course provider (as registered with NMLS) and must also include the name of the course and the course ID number as approved by NMLS.
  • While the business arrangement policy does allow for referral marketing arrangements, it is the approved course provider who NMLS will hold accountable for any violations of the SOC or marketing policy.

Please refer to the above references for all the standards. Any questions regarding marketing standards should be directed to Michelle VanderNaalt at

Renewal Season Underway – What You Need to Know

The annual renewal season is well underway and if you’re like us, you are experiencing an increase in calls asking about education. Here are a few reminders and resources to help answer questions:

  • Checking if CE is Required: The number one question we receive is “Do I need to do CE?” MLOs can review requirements by looking at their Course Completion Record. The course completion record displays icons informing MLOs if a course is required. The green check mark means they are CE compliant; a yellow “yield” symbol means a course is required. Here is a Quick Guide on how to view the record.
  • Successive Year Rule: In accordance with the SAFE Act, MLO’s may not take the same course two years in a row. MLOs are encouraged to view their Course Completion Record to see which course they completed last year.
  • Credit Banking within 7 Days: Course providers are required to report course completions within 7 calendar days of the course end date. To avoid phone calls, course providers are strongly encouraged to report completion as soon as possible.
  • State-Specific Education: Nearly half of all state agencies now have a state-specific CE requirement. The number of hours and any other unique requirements are detailed in the State-Specific Education Charts. Remember that courses that are intended to satisfy a state requirement have the two-letter state abbreviation in the course title.
  • Unique Requirements: CA-DBO, CO, NY and UT each have unique requirements that MLOs need to pay attention to. See the State-Charts for details.
  • Early Deadlines: Several state agencies have early education or renewal deadlines. See the State-Specific Education Charts for details.

Additionally, this week, NMLS launched its Second Annual “Your License is Your Business” Campaign designed to encourage MLOs to file for renewal early.  And follow us on Twitter.