Monthly Archives: April 2011

Approved Course Providers are Invited to Attend a Webinar on April 28

NLMS will also host a conference call and webinar on April 28 from 2-3pm ET to review and answer questions about changes being made to the policy on provider approval criteria and marketing and business standards.  The pending provider renewal process and the 2011 1st Quarter Student Survey report will also be discussed.  The webinar is for NMLS approved course providers only and an RSVP is required.  To receive login details, please send an e-mail to Rich Madison, Sr. Director, Mortgage Education Programs, at by April 26.  Confirmation and webinar call-in details will be sent via e-mail on April 27.

NMLS is Soliciting Comment on Changes to Policies Pertaining to Course Provider Approval Criteria and Business Arrangements, Reselling, and Marketing of NMLS Approved Courses

In anticipation of the course provider renewal process scheduled to begin in July, NMLS has drafted an update to the Policy on Criteria for Granting Approval to Become an NMLS Approved Course Provider and is soliciting feedback from the course provider community.  The policy contains changes in two significant areas: 1) inclusion of language in Criteria 1 to better define a course provider and require that those organizations that maintain a web site to include on the web site basic elements associated with good e-commerce such as business address, privacy policy, and refund and course cancellation policies.   The other addition is a requirement that a course provider maintain their approval status by working in good faith toward having a least once course approved by NMLS within sixty days of the initial course provider approval letter date and to maintain at least once course in an approval status.  The objective of this requirement is to address a concern that NMLS has with a number of providers who, over the past two years, have received approval status but who have never submitted a course for approval.

The Policy on Use of the NMLS Name in Course Marketing has also been revised to become the Policy on Business Arrangements, Reselling, and Marketing of NMLS Approved Courses.  Changes to this policy reflect comments that were submitted by the course provider community last November in response to a request for comments to begin marketing courses by the name and course ID number as approved by NMLS.  The reason for this is to address a long-standing student complaint that course names and ID numbers that students see on some marketing materials do not match those in the Master Course Catalog.   The document  also include specific definitions pertaining to various business agreements related to acquiring and licensing course content (including online courses) and articulates how various business arrangement can be structured to support course marketing efforts.  The objective of the language in this document is to maintain the integrity of the meaning “NMLS approved course provider” while also providing flexibility to market courses in a variety of ways.   Another significant change is that effective July 1 the “NMLS Approved” course provider logo will no longer be valid for use and will be replaced by an approved course logo with the course number incorporated in it.  This is to address a concern that the current approved provider logo is being misused.

Both policy documents are available for review in the course provider section of NMLS Resource Center under policies and processes at: Constructive comments should be submitted to Rich Madison, Sr. Director, Mortgage Education Programs at by April 22.   NLMS will also host a conference call to on April 28 to answer questions about these policy changes, the provider renewal process, and to review the 2011 1st Quarter Student Survey report.  Conference call details will be posted later.

NMLS Will Remain Open During Any Federal Government Shutdown/Test Appointments Will Remain Valid

There has been considerable press the last few days about a possible shut down of federal government agencies if congress does not come to an agreement to fund the government past Friday, April 8.  Since CSBS is the nationwide organization representing state banking regulators , a shutdown of federal government agencies will not have an immediate impact on day-to-day operations.  NMLS offices will remain open during any government shutdown and NMLS staff will continue to report to work.  The NMLS call center and all test centers will also remain open.  Test candidates should not expect their appointments to be cancelled or be affected by a shutdown of federal government agencies.