New Credit Banking Reports/How to Report Credit Banking Problems


NMLS is making available to providers a report that details their credit banking activities for the previous week.  For security reasons the report are being placed in the provider’s individual area of the NMLS Course Approval Portal.  The reports will be made available every week and will include information by course number the date of the credit banking, the NMLS ID number of the individuals banked, and the fees paid.

If you discover a credit banking problem, please take the following actions:

–    Send an e-mail to Alan Ridenour (aridenour@csbs.org) detailing the problem to include who was/was not credit banked properly, the NMLS ID numbers of individual(s) involved, the course ID number (not session number), the course start and end dates, and the location of the course.

–    Do not attempt to re-bank credits.  This will only result in double-payment and NMLS does not issue refunds.

–    If you have any questions regarding the credit banking report please send an e-mail to Alan at the address above.

–    For providers who have not have submitted a course for approval since January, specific details regarding how to login to the portal to access the report will be sent to you via e-mail.

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